Contact
If, for any reason, you have any issues or simply just have some questions for us, please do not think twice about contacting our support team at;
help@theessencevault.com
We aim to respond to all questions within 24 hours.
Speak soon!
If, for any reason, you have any issues or simply just have some questions for us, please do not think twice about contacting our support team at;
help@theessencevault.com
We aim to respond to all questions within 24 hours.
Speak soon!
30 day return policyWe accept products back within 30 days for a refund or exchange.
We assume customers will test a spray or 2 before returning, however, we do not accept bottles that have been used more than this or outside our 30-day policy and they will be returned to you. Please note that products bought as part of a bundle must be returned as a set for a refund otherwise we can only offer an exchange.
Please contact our Customer Service Team at help@theessencevault.com for further details.
